061 315 401

ARTMAD

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Terms & Conditions

Website Use and Security

You are entirely responsible for any and all activities that occur under your Account which is provided to you by ArtMad. You agree to notify us immediately of any unauthorised use or any other breach of security.

Website Privacy and Data Use

We do not hold any personal data. Instead, personal data is stored on a remote secure server. Accordingly, if you have any questions concerning website privacy and data use, we suggest that you 'contact us' ArtMad. View our 'Privacy Policy' statement here.
 
Website Conduct

You agree to abide by all applicable national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs and other specifications provided on the Website are the exclusive property of ArtMad. Any copying, transmission or re-transmission of the same requires the prior written approval of ArtMad.

Website Advertising

We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and sponsors on the Website are solely responsible for complying with all national and international laws (where relevant) and we exclude all liability howsoever caused therefrom.


Price of Goods

(a) The price listed on the Website (the "Price") for ArtMad products (the "Products") will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong. (b) The prices quoted are recommended prices, Prices are correct at the time of going to press.


Delivery

FREE DELIVERY ON ALL ORDERS (LIMERICK, CLARE, TIPPERARY ONLY)

FREE DELIVERY ON ALL ORDERS OVER €50.00 (IRELAND ONLY)!

All other orders placed in Ireland are charged at a delivery flat rate of €3.95.

We will endeavor to ship all orders placed before 12pm, Monday to Friday, that day, provided the items are in stock.

Please note that during busy periods this may not always be possible.

Orders placed at the weekend will be sent on Monday morning. Please contact us if you have special requirements regarding delivery.

We do not currently ship outside of Ireland.

All orders placed online can be tracked using a tracking number you will receive when you place your order.

We will endeavour to deliver the products to you within 2 working days of your order within the island of Ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the Products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery you will be required to sign-off on the delivery of the Products, after which time the Products become your sole responsibility.

Claims

When you purchase online, you have a statutory right to return a Product up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding delivery cost). If a Product is damaged or faulty please contact us and we will organise a replacement or refund. Any claim cannot be entertained once the order has been signed for, any damage must be specified on the delivery docket and the parcel must be refused.
 
Safety

If any manuals or safety instructions are provided with the Products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the Products or are unsure of your abilities, you should always seek expert advice and assistance.

Disclaimer of Warranties

The information contained in the Website is for information purposes only and although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.


Limitation of Liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.


Proprietary Rights to Content

You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

Contract

No contract will subsist between you and ArtMad or any partner shop of artmad for a sale to you of any product or service unless and until ArtMad or the ArtMad shop accepts your order by e-mail confirming that it has dispatched. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time ArtMad sends the e-mail to you (whether or not you receive that e-mail).


General

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

Laws

The terms of use shall be governed by and construed fully in accordance with the laws of the Republic of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Termination

We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.

Returns

Customer Satisfaction is a cornerstone of our business. We want you to be comfortable with every aspect of your experience purchasing from us, and we will make every effort to ensure you are a happy customer. If the goods are faulty, contact our customer service team and we will work to quickly replace the faulty item(s) for you. If you are not 100% satisfied with your purchase, or you have ordered the wrong item, you can return your order to ArtMad for a full refund (Returns must be unused, in the state you received them, and in the original packaging) within 30 days. No questions asked! We believe that in order to have the best possible shopping experience, our customers should not have to worry about buying from us. We are the art suppliers experts and we are here to help. So if for whatever reason you're not happy with your purchase, please contact our excellent customer service team, who will be happy to help you through the returns process. We can be contacted 7 days a week to assist you!

(Please note: for returned goods that have been used we will be unable to provide a refund )

 If the parcel is visibly damaged upon delivery, DO NOT SIGN FOR THE ORDER. If upon opening the parcel the purchased product is damaged, please follow the steps outlined below to take advantage of our no hassle returns policy.

Please do not send your purchase back to the manufacturer

Fill in our e 'Returns' document
Returns within 30 days.
ArtMad will refund the full purchase price of the returned item(s). (Again, Returns must be unused, in the state you received them, and in the original packaging)


Questions? Concerns? Just need to talk to someone?
'Contact Us' we are here and ready to help. You can call
061 315401 or email us